Privacy Policy

1. Introduction

Welcome to Super Cool Air Conditioning Trading L.L.C. (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting any personal information you provide while using our website www.supercooluae.com

2. Information We Collect

We may collect the following types of information:

  • Personal Data (Name, Email, Phone Number) – Collected when you contact us, request quotes, or subscribe to our newsletter.
  • Transaction Data – Collected when you purchase our HVAC products or services.
  • Technical Data – Includes IP addresses, browser type, device information, and website usage patterns via cookies.

3. How We Use Your Information

We use collected data to:

  • Process orders and deliver HVAC products.
  • Improve our website experience.
  • Respond to inquiries and customer support requests.
  • Send promotional updates (if opted in).

4. Data Security

We implement strict security measures to protect your personal data. However, Super Cool cannot guarantee absolute security due to evolving cyber risks.

5. Third-Party Sharing

We do not sell, trade, or rent your personal data. However, we may share information with:

  • Service Providers (payment gateways, logistics partners).
  • Legal Authorities when required by law.

6. Your Rights

You have the right to:

  • Request access to your personal data.
  • Update or delete your information.
  • Opt-out of marketing communications.

7. Contact Us

For privacy-related inquiries, contact us at:
📩 Email: info@supercooluae.com

Last Updated: February 17, 2025